Question 1

How to schedule online?

Accepted Answer

To schedule online, fill out details about what service you need, select your home size and zip code, pick your preferred date and time, and wait for confirmation via email or text.

Question 2

When will I get a confirmation?

Accepted Answer

You will get a confirmation email and SMS as soon as a provider is assigned to your job.

Question 3

Do you have a phone number?

Accepted Answer

Yes! You can reach our team at (412) 903-3908 during our active business hours.

Question 4

How do I select a date and time?

Accepted Answer

During the online booking process on our BookingKoala portal, you can view available dates and select the exact time slot that fits your schedule.

Question 5

Can I later reschedule my booking online?

Accepted Answer

Yes! After your initial booking, an account is automatically created for you where you can log in, view details, and reschedule or modify your booking at any time.

Question 6

Why do I have to enter a zipcode?

Accepted Answer

Entering a zip code ensures we service your specific neighborhood and allows our system to provide accurate, location-based pricing.

Question 7

What is included in a Deep Clean vs a Move-Out Clean?

Accepted Answer

A Deep Clean covers intense top-to-bottom scrubbing of kitchens, bathrooms, floors, and baseboards in lived-in homes. A Move-In/Move-Out Clean includes everything in a deep clean plus inside appliances (oven, fridge) and empty cabinets/drawers to prepare for turnover.

Question 8

Are your cleaning professionals background-checked and insured?

Accepted Answer

Yes! All cleaners with Pittsburgh Deep Cleaners are thoroughly vetted, background-checked, and insured for your complete peace of mind.

Frequently Asked Questions About Cleaning Services in Pittsburgh

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